Leon Daniels

Sunday, 28 February 2010

A customer issue this week

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Now then, you'll know that there is quite a lot of stuff I can't always write about because it is politically or commercially sensit...
8 comments:
Wednesday, 24 February 2010

Lucky dip

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From time to time it is fun to dip into my collection of photos and recreate the story that led to the subject. Shown right is Alexander-bo...
5 comments:
Tuesday, 16 February 2010

Guide Dogs star at today's launch

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Today we re-launched our initiative which allows those sighted people who train Guide Dog puppies to travel free on our buses when they are ...
1 comment:
Monday, 15 February 2010

Not the story you're expecting today

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I know you will all be looking here but I have to send you to the official words which are on our Group website for all the news: www.firs...
Sunday, 14 February 2010

Customer Service

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We've just been 'through the mill' on customer service from a couple of unlikely sources - John Lewis and Sainsbury's - both...
Thursday, 11 February 2010

I couldn't resist this!

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Thank you for your concern about my welfare and I am grateful to David Pinto from Montreal for letting me know why you might have been worr...
1 comment:
Sunday, 7 February 2010

An old bus for London

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People wrote and said they enjoyed the "what might have been" blog a couple of weeks ago so here is something similar. Pictured ...
7 comments:
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Leon Daniels
This is my personal blog and the opinions expressed are, of course, mine alone and not necessarily that of my employer
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